Main Features:
- Create Questions and Folders
- Get Instant Feedback
- Get Email and SMS Notifications
- Five Question Types
Question Types:
- Ampel Light
- Net Promoter®
- Free Response
- Select all That Apply
- Multiple Choice
- Yes/No
As a business, you naturally want to provide your customers the best experience possible. But that requires knowing your customers, their likes, dislikes, etc. as they relate to your product or service. In short, you need their feedback. (Feedback is a vital tool)
The best customer feedback happens immediately (“in the moment”); when the experience is still fresh in your customer’s mind. That’s where Ampel comes in. Ampel replaces ineffective, time-consuming surveys (that few fill out anyway!). With Ampel, you have a highly targeted, digital solution right at the retail level, right where the customer experience is happening...collecting real feedback in real time and sending the message that “We Care” about your experience. Investing in customer satisfaction has the potential to produce enormous dividends.
Ampel has many compelling features, and will allow you to improve your customer experience, increase revenue, and show customers just how much you care, in a quick and simple way.